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Customer Service Specialist

Full Time
Hong Kong
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About the job
  • Deliver efficient and quality service to customers
  • Provide online chat enquiries and email replies services to customers
  • Proactively give comments to managers to fine-tune the customer experience journey
  • Support other business units with customer liaison, accurately document customer requests and advices
  • Administrative support for customer service team
About you
  • Higher Diploma holder or above in Business or Communications fields
  • Diligent, Able to multi-task, Teamwork
  • Strong verbal and written communication skills in both Chinese and English
  • Proactive approach in resolving problems and issues
  • Work on weekends/Public Holidays as necessary
  • Positive on Crypto
  • Fresh graduates will also be considered
What we offer
  • Live beyond limits
  • Be a part of the future of finance technology and no.1 in the industry
  • Young, Dynamic and Challenging work environment
  • Rooms for our colleagues to excel in and grow beyond their role
  • Highly Competitive Packages including basic salaries, discretionary bonus, and other benefits e.g. Fitness facilities, Performance bonus, Referral bonus

Interested please send your cover letter, resume and reference letter to

Apply now

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